Policy is often inscrutable to people, and residents don’t always know how to engage with important matters. Rewrite all policy to first person action phrases, and put them on stickers for residents to select what is important to them.
Make policy accessible to people by using plain language and stickers, to see what policies are the most relevant and needed by your respondents.
Learn about the Mindsets you need, how the Players behave and act; what Situations might be best to
deploy Tactics for engagement, to move the Players through their Journey, creating deeper empowerment.
Read some blog posts: