Who are we designing for?
Every activity in design thinking is an opportunity to dig deeper to uncover novel, latent, or unmet user needs. That means keeping the user in mind regardless of where you are in the process.
What would our user(s) say about this?
Learn about the Mindsets you need, how the Players behave and act; what Situations might be best to
deploy Tactics for engagement, to move the Players through their Journey, creating deeper empowerment.
Read some blog posts: